When Modern Treasury is unable to automatically reconcile an expected payment to a transaction, users have the ability to manually reconcile. This might occur if any expected payment details were not met, or if multiple transactions met the necessary criteria.
You can use the Manually Reconcile button to resolve these cases. To access it, open any unreconciled transaction and click on the “Reconciled Items” tab. The button will display when an expected payment has not already been reconciled to the transaction.
Upon clicking, a list of possible matches will be presented to you. You can filter by amount, date, or metadata to further refine your search.
In the case where a single bank transaction corresponds to multiple expected payments, you can specify the breakdown and reconcile all to the transaction.
Another scenario is when the amount on the expected payment is incorrect, you can adjust the amount prior to reconciling it (within the "Enter Amount" text field).
Upon being reconciled, a reconciled webhook will be sent for both the transaction and expected payment objects.